SMS/Text Message Consent
Last Updated: April 2, 2026
Opt In to SMS Notifications
Receive invoice notifications, payment reminders, and service updates via text message. This is completely optional and not required for any service.
SMS Opt-In Disclosure
By checking the SMS opt-in checkbox on any Procomm 360 form, or by texting the keyword START to (855) 490-0175, you are providing your express written consent to receive text messages (SMS and MMS) from Procomm 360 at the mobile phone number you provide.
Types of Messages You May Receive:
- Transactional notifications: Invoice delivery, payment confirmations, payment reminders, and account updates
- Service notifications: Appointment reminders, project status updates, and service completion alerts
- Payment links: Secure links to complete payments for services
Important:
Consent is NOT required as a condition of purchasing any goods or services from Procomm 360. You may choose not to opt in and still use all of our services. Opting out will not affect your ability to receive services from us.
How to Opt In
You may opt in to receive SMS messages from Procomm 360 through one of the following methods:
- Website opt-in form: By checking the clearly labeled SMS consent checkbox on any Procomm 360 form or invoice page. The checkbox is unchecked by default and requires your affirmative action to opt in.
- Text keyword: By texting START to (855) 490-0175 from your mobile phone.
- Verbal consent: By providing verbal consent during a phone call with a Procomm 360 representative, which will be documented.
Message Frequency
Message frequency varies based on your account activity. Typically:
- Invoice and payment notifications: 1–5 messages per month
- Service updates: As needed based on active projects
- Payment reminders: Up to 3 per invoice cycle
You will not receive more than 20 messages per month from Procomm 360.
Message and Data Rates
Standard message and data rates may apply as determined by your mobile carrier. Procomm 360 is not responsible for any charges from your carrier related to receiving text messages.
How to Opt Out
You may opt out of receiving SMS messages at any time by using any of the following methods:
- Reply STOP: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS message from Procomm 360
- Email: Send a request to admin@procomm360.com
- Phone: Call us at (866) 405-5838
- Contact page: Visit www.procomm360.com/Contact
After opting out, you will receive a single confirmation message: "You have been unsubscribed from ProComm 360 messages. You will no longer receive texts. Reply START to re-subscribe." No further messages will be sent unless you re-opt in. Opting out of SMS will not affect your ability to use our services.
How to Get Help
For help or questions about our SMS program:
- Reply HELP to any message from Procomm 360
- Email: admin@procomm360.com
- Phone: (866) 405-5838
- Visit: www.procomm360.com/Contact
Information Collected
When you opt in to our SMS program, we collect and store:
- Your mobile phone number
- Your opt-in date and method (web form, keyword, or verbal)
- Message delivery and interaction data
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. Your information is shared only with our SMS service provider (Twilio) solely for the purpose of delivering messages on our behalf.
Supported Carriers
Our SMS service is compatible with all major US carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Related Policies
- Privacy Policy — Full details on how we collect, use, and protect your data
- Terms & Conditions — Our service agreement and usage terms
Contact Us
Procomm 360
Email: admin@procomm360.com
Phone: (866) 405-5838
Website: www.procomm360.com
