Terms of
Service
The terms governing your use of the Procomm 360 platform, custom websites, POS hardware, and business services.
Last Updated: November 2026
1. Agreement to Terms
By accessing or using the website and services provided by Procomm 360 LLC (“Procomm 360”), you agree to be bound by these Terms of Service. If you are entering into these terms on behalf of a business or legal entity, you represent that you have the authority to bind that entity.
2. Services & Custom System Scope
Procomm 360 provides field service management software, custom website design, SEO/GEO optimization, AI receptionist workflows, POS hardware integration, and merchant processing solutions. Specific project deliverables, timelines, and pricing for custom builds are defined in your written Statement of Work (SOW) or service agreement prior to kickoff.
3. Account Security & Acceptable Use
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your workspace. You agree not to misuse the platform, send unsolicited spam communications through integrated SMS/email tools, or attempt unauthorized access to any Procomm 360 systems.
4. Merchant Services & POS Hardware
Payment processing services and POS terminals (including Clover devices) are subject to merchant underwriting and the applicable merchant processing agreement. Rate audit projections are based on historical statements you provide and actual transaction volume and card mix.
5. Intellectual Property & Data Ownership
You retain full ownership of all customer records, financial data, job history, and brand assets you upload or generate in your system. Procomm 360 retains ownership of its underlying platform architecture, software modules, and proprietary templates.
6. Limitation of Liability & Governing Law
To the maximum extent permitted by law, Procomm 360 LLC shall not be liable for indirect, incidental, or consequential damages arising from your use of the services. These Terms are governed by the laws of the State of California, with venue in Placer County, California.
