Privacy
Policy

1. Overview

Procomm 360 LLC (“Procomm 360,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a consultation or merchant statement analysis, or use the Procomm 360 business management platform.

2. Information We Collect

• Contact & Business Information: Name, company name, email address, phone number, physical business address, and industry details submitted through our forms or configurator.
• Operational & Platform Data: Customer records, quotes, job schedules, invoices, and dispatch notes stored by your business inside your Procomm 360 workspace.
• Merchant & Financial Statements: Processing statements voluntarily provided for our free 3-month rate audit, as well as encrypted bank sync and payment transaction metadata.
• Technical & Usage Information: Browser type, device identifiers, IP address, pages visited, and cookie preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, configure, and maintain your custom Procomm 360 software, website, and POS systems.
• Prepare custom system quotes and merchant processing rate comparisons.
• Process transactions, send automated job notifications, and power your Client Hub.
• Provide local customer support, onboarding, and technical troubleshooting from our Rocklin, CA office.
• Improve platform performance, security, and user experience.

4. Data Sharing & Subprocessors

We never sell your personal information or your customers’ data to third parties. We only share data with trusted infrastructure providers, payment processors (such as Clover and PCI-certified acquiring partners), and accounting integrations (such as QuickBooks Online or Xero) that you explicitly authorize to operate your business systems.

5. Your Privacy Rights

Depending on your jurisdiction, including California residents under the CCPA/CPRA, you have the right to request access to, correction of, or deletion of your personal information, and to manage your cookie and tracking preferences at any time via our Cookie Preferences page.

6. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at hello@procomm360.com or call (866) 405-5838 (6524 Lonetree Blvd, Rocklin CA 95765).